My Rakt Sena (“we,” “our,” “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website https://myraktsena.org and related services (collectively, the “Platform”).

By accessing or using the Platform, you consent to the practices described here.

1. Purpose

My Rakt Sena is a voluntary, non-profit initiative that connects blood donors with patients or organizations in need.
We collect personal information only to help facilitate blood donation and ensure safe, reliable connections between users.

2. Information We Collect

We may collect the following types of data when you register or use the Platform:

a. Personal Information

  • Full Name

  • Age and Gender

  • Contact details (Phone number, Email address)

  • Location (City, State, Pincode)

  • Blood group

b. Medical Eligibility Information (optional)

  • Self-declared information such as last donation date, health conditions, or medications.
    (We do not collect or store medical test results.)

c. Usage Data

  • IP address, browser type, device information

  • Pages visited, time spent, and activity logs (for security and analytics)

d. Cookies

Our website may use cookies to improve functionality and user experience.
You can disable cookies in your browser settings if you prefer.

3. How We Use Your Information

We use your information to:

  1. Facilitate connections between blood donors and recipients.

  2. Verify authenticity and reduce misuse of the platform.

  3. Communicate updates, confirmations, or urgent blood requests.

  4. Improve platform functionality and service delivery.

  5. Comply with applicable laws and regulations.

We do not sell, rent, or trade your personal information to any third party.

4. Information Sharing

We may share limited user data only when necessary:

  • With registered users (for donor-recipient matching purposes).

  • With authorized hospitals or blood banks assisting with verified requests.

  • With law enforcement or authorities if required by law.

All such sharing is done solely for humanitarian or legal reasons, never for marketing or profit.

5. Data Security

We use reasonable administrative, physical, and technical safeguards to protect your data from unauthorized access, disclosure, alteration, or loss.

These include:

  • Encrypted communication (HTTPS / SSL)

  • Password-protected systems

  • Restricted volunteer access

  • Regular data audits and backups

However, no internet system is completely secure — users share information at their own risk.

6. Data Retention

We retain your information only as long as necessary for operational or legal purposes.
If you wish to delete your data, email us at myraktsena@gmail.com, and we will erase it within 30 days, unless retention is required by law.

7. Your Rights

You have the right to:

  • Access or correct your personal information.

  • Withdraw consent or delete your account.

  • Request a copy of your data.

To exercise these rights, contact us at myraktsena@gmail.com.

8. Third-Party Links

Our Platform may link to external sites (e.g., hospitals, NGOs, government portals).
We are not responsible for their privacy practices or content.
We encourage you to review those sites’ policies separately.

9. Children’s Privacy

Our services are intended for individuals 18 years or older.
We do not knowingly collect data from minors.
If you believe a minor has registered, please contact us for immediate removal.

10. Policy Updates

We may update this Privacy Policy from time to time.
Your continued use of the Platform after such updates means you accept the revised policy.

11. Contact Us

For any questions, feedback, or data-related requests, please reach out to:
📧 myraktsena@gmail.com
📞 +91 7388698423